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SHIPPING & RETURNS

Shipping Policy

 

1. Processing Time:

  • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

 

2. Shipping Methods:

  • Standard Shipping: Usually delivered within 7-14 business days.

 

3. Shipping Costs:

  • Standard Shipping: FREE

 

4. Delivery Locations:

  • We currently ship within the continental United States. We do Ship Internationally. If there are any issues on your order please email us at shop@snappyprice.com. Please be advised that if you are located internationally that your order may exceed past the 7-14 business days Standard Shipping.

 

5. Shipping Confirmation:

  • Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

 

6. Shipping Delays:

  • While we strive to ensure timely delivery, please be aware that delays can occur due to factors beyond our control, such as weather conditions or high order volumes.

 

7. Address Accuracy:

  • Please ensure that your shipping address is correct at the time of checkout. We are not responsible for lost or delayed shipments due to incorrect address information.

Return Policy

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1. Return Eligibility:

  • Items can be returned within 30 days of receipt.

  • To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

 

2. Non-Returnable Items:

  • Certain items are non-returnable, including:

    • Personalized or custom-made products

    • Gift cards

    • Worn Clothing

 

3. Return Process:

  • To initiate a return, please contact our customer service team at shop@snappyprice.com to obtain a Return Authorization (RA) number.

  • Pack the item securely and include a copy of your receipt or order confirmation with the RA number.

  • Ship the return package to the address provided by our customer service team.

 

4. Return Shipping Costs:

  • The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped).

 

5. Refunds:

  • Once your return is received and inspected, a refund will be processed to your original payment method within 5-7 business days.

  • Please note that shipping costs are non-refundable.

 

6. Exchanges:

  • We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the replacement item.

 

7. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receipt for assistance. We will arrange for a replacement or refund at no additional cost.

 

8. Contact Information:

  • For any questions regarding shipping or returns, please reach out to our customer service team:

 

Thank you for shopping with Snappyprice.com!

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